Privacy Policy

Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Mailing address and property location details
• Project requirements and preferences
• Communication records and correspondence
• Payment and billing information

Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referral sources and search terms used
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide architectural design services, smart building integration, and project management
• Communication: To respond to inquiries, provide updates, and maintain client relationships
• Project Development: To create 3D visualizations, sustainable design solutions, and urban planning consultations
• Business Operations: To process payments, maintain records, and improve our services
• Marketing: To send newsletters, project updates, and relevant industry information (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

Data Protection & Security

We implement comprehensive security measures to protect your information:

• SSL encryption for all data transmissions
• Secure servers and encrypted databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and confidentiality
• Compliance with Canadian privacy laws (PIPEDA)

Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Contractors, engineers, and consultants working on your project
• Technology Partners: Software providers for 3D modeling and smart building systems
• Legal Requirements: Government agencies when required by law
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your personal information (subject to legal requirements)
• File a complaint with the Privacy Commissioner of Canada

Cookies & Tracking

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage and improve performance
• Marketing Cookies: Enable personalized content and advertising

You can manage cookie preferences through your browser settings.

Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records (typically 7-10 years for project files)

International Transfers

While we primarily operate in Canada, some service providers may be located in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notices.

Contact Information